Privacy Policy
Please read with attention the information in this Privacy Policy carefully. As, by providing your personal data, you are authorising the collection, use and disclosure of this information under the terms outlined in these policy.
Data Protection
This Privacy Policy describes how the website www.satvicalchemy.com, operated by Berta Couto, collects, uses and protects the personal information of its users, demonstrating our commitment to complying with privacy and data protection rules, in accordance with applicable legislation in Portugal, including the General Data Protection Regulation (GDPR). Please note that by accessing and using this site, you agree to the terms of this policy.
Collection of Personal Data:
When you visit or interact with our Site, we may collect personal information necessary to better provide our services, such as:
- Contact Information: Name, email address, phone number, date of birth, address and other information provided voluntarily;
- Browsing Data: Information about your visit to the Site, such as your IP address, browser type, language, pages visited, time spent on the Site and other technical data collected through cookies and similar technologies;
- Payment Information: Data necessary to process financial transactions, such as PayPal account details, processed by secure payment services and never stored directly by us.
The collection of this information occurs when you register on our site, subscribe to our newsletter, purchase a product, make a reservation or fill out forms and surveys on the site. All collected personal data is treated securely, promoting confidentiality, and in strict compliance with data protection legislation.
**Note:** This website is hosted on the WIX platform (see WIX privacy policy) and collects standard information requested in website registrations.
Use of Data:
The collected data is used for the following purposes:
- Personalize your site experience: Tailor the content and functionalities of the site to your individual needs and preferences;
- Improve the site: Analyse user feedback to continuously enhance our platform;
- Customer Support: Facilitate responses to inquiries and improve the efficiency of support provided;
- Communications and Promotions: Send information about news, promotions, events, workshops and other resources, according to your communication preferences.
Your personal data will not be sold, exchanged or transferred to third parties without your explicit consent. However, we may use third-party service providers outside of Satvic Alchemy to perform tasks on our behalf, such as sending communications via MailChimp (please review their Privacy Policy and Terms) following their respective privacy policies.
Use of Cookies:
To enhance your browsing experience and provide a more personalised service, Satvic Alchemy's website uses cookies predefined by the WIX platform. For more information, consult WIX's Cookie Policy. Cookies are small text files that are stored on your device and allow us to recognise your browser and remember certain information.
Types of cookies we use:
- Essential Cookies: Necessary for the basic functioning of the Site;
- Performance Cookies: Used to collect data on the use of the Site and help improve it;
- Functionality Cookies: Allow the Site to remember your preferences for future visits (such as language or region);
- Advertising Cookies: Used to deliver relevant advertising according to your interests.
You can manage your cookie preferences through your browser settings or by using the cookie management tools available on our site.
Links to Third-Party Sites:
Our site may contain links to third-party sites, plug-ins, and applications that we consider useful to our users. However, our Privacy Policy does not apply to these external sites, so we recommend reviewing their privacy policies. We are not responsible for the content or privacy practices of third-party sites.
Transactions and Purchases:
To purchase services on our site, you may use payment methods such as PayPal, so payment data is processed by this entity and not stored directly by us (see PayPal's privacy policy).
Data Security and Retention:
The person responsible for processing the collected personal data is Berta Couto, who determines the purposes and means of processing and applies appropriate security measures to protect your personal data against unauthorised access, loss or disclosure. However, no data transmission over the internet is completely secure and we cannot guarantee absolute security of the information transmitted. Data will be retained for as long as necessary to fulfill the purposes described in this Policy, as required by law or requested by the data subject.
Data Subject Rights:
All our Clients and Users have the right to:
- Access their personal data;
- Rectify any incorrect or outdated information;
- Request the deletion of their personal data, where applicable;
- Object to the processing of their data for certain purposes.
You can exercise your rights at any time by contacting us via email at bertacouto.work@gmail.com.
Privacy Policy Updates:
We reserve the right to modify this Privacy Policy at any time without prior notice. We recommend regularly reviewing this page to stay informed about our data protection practices, with changes posted on this page and the revision date updated.
Contact Us:
If you have any questions about our Privacy Policy or about the processing of your personal data, please contact us via email at bertacouto.work@gmail.com.
Review Date: September 1, 2024.